Programming Languages

• R

• Python

• SQL

• HTML

• XML

• CSS

Data Visualization Software

• Tableau 10

• Bime

• NodeXL 

• Gephi 

• Power BI

Data Cleaning Software

• OpenRefine

• Trifacta

Big Data Instruments and Platforms

• Instruments- Big Query, Hadoop

• Platforms- AWS, Azure

Office Programs

• ​Microsoft Office Suite (Word, Excel, Access, PowerPoint, Max, Publisher, Outlook)

• SAS

• Adobe Photoshop

Systems for Higher Ed

• Banner 

• Argos

Course Management

• Canvas

• Blackboard

• Sakai

• Moodle

​

Web Development

• Dreamweaver

• Contribute

• Django

Library Specific Software

• OCLC WorldShare 

• DOCLINE

• Gimlet

• LibGuides

• LibraryH3lp (chat)

ILS Platforms

• III (Sierra, Millennium)

• SirsiDynix (Horizon)

Miscellaneous

• Wufoo 

• Surveymonkey

• Odyssey

• ABLE

• Minitab

MS, Business Intelligence and Data Analytics

Rockhurst University, 2017

Predictive modeling, machine learning, text mining, time series, data mining, marketing analytics, web analytics, data visualization, and dashboards.

MBA, Master of Business Administration

Rockhurst University, 2017

Leadership, communication, competitive analysis, financial strategy, project management, marketing segmentation and analysis.

MA, Information Science and Learning Technologies

University of Missouri, 2011

Digital media, information technology, metadata, librarianship, cataloging, usability testing, ethics, copyright, pedagogy, systems design, and project management.

MA, English emphasis Professional Writing

University of Missouri- Kansas City 2006

Magazine non-fiction, technical writing, prose, publication practicum, research, literature, and instruction.

Library Data Analyst 

Virginia Tech University Libraries

2017 - present

• Develop, analyze, manage, and report quantitative and qualitative data in support of annual report, strategic planning, and library assessment.

• Liaise with campus entities such as Academic Decision Support and Institutional Research.

• Acting data custodian for the University Libraries. 

• Gather, develop and analyze institutional data in order to determine how the library impacts student success.

• Develop and implement the systems necessary for data collection and analysis. 

• Create operational, tactical and strategic dashboards using Tableau and other software systems.

• Investigate and communicate new methods for data collection, analysis, and documentation.

• Validate and improve current evaluation instruments and protocols.

• Head the Collection Assessment Team, which involves cost evaluation of subscriptions of databases, e-journals, eBooks, streaming and multimedia resources.

Access and Learning Services Librarian 

Rockhurst University Library

2013 - 2017

• Oversee the Access Services Unit, including Circulation Services, Reserves and Interlibrary Loan.

• Provide reference to students, faculty and staff in person, and via chat reference.

• Hire, train, supervise and assess over 30 student assistants.

• Perform library and information literacy instruction.

• Manage resource sharing and information delivery systems in cooperation with other libraries.

• Liaise with faculty department heads to further collection development.

• Produce statistical analyses and reports for the Access Services Unit.

• Create instructional design tutorials.

• Collaborate with local and regional library groups.

Public Services Supervisor

Rockhurst University Library

2010 - 2013

• Oversee circulation services.

• Provide reference assistance to patrons in physical and virtual environments.

• Hire, train and supervise over 30 student assistants.

• Produce statistical reports for circulation and interlibrary loan.

• Create tutorials and other marketing media.

• Cooperate with co-workers to create and update online instructional materials.

• Request books and articles for patrons through interlibrary loan.

Conservation Engineer

Linda Hall Library of Science, Engineering and Technology

2001-2010

• Assessed conservation needs, proposed and justified conservation treatments.

• Created preservation budgets and annual reports, as well as maintained daily statistics.

• Produced marketing media advocating for materials preservation.

• Prepared library materials for binding and process materials after binding.

• Repair of damaged monographs and all other types of library materials.